Secure Order Shipping Protection
Ensure Your Valued Purchases Arrive Safely and Sound!
✓ Experience ultimate peace of mind with every delivery.
✓ Receive a full refund or replacement if your order is lost.
✓ Protect your items from damage during transit.
✓ Safeguard against package theft after delivery.
Your Purchase, Our Priority
Don't leave your deliveries to chance. Our comprehensive shipping protection service offers an essential shield for your online shopping, guarding against unforeseen issues like package loss, damage, or even theft. It’s a small investment that guarantees the safety and integrity of your new items from our door to yours.
Simple, Swift, and Stress-Free Resolution
In the rare event of a shipping mishap, filing a claim is straightforward and handled with utmost care. This service ensures a seamless process for obtaining a refund or replacement quickly, allowing you to enjoy your purchase without any lingering stress or inconvenience. Your satisfaction is our commitment, backed by reliable protection.
Service Details
- Service Type: Shipping Protection
- Coverage: Loss, Damage, and Theft during transit
- Resolution: Full Refund or Replacement
- Cost: $5.95
Add this vital protection to your cart today for a truly worry-free delivery experience!
Free Shipping Across Australia & New Zealand + Tracking!
All orders within Australia and New Zealand include free shipping with a Track & Trace code, so you can monitor your parcel every step of the way.
You’ll receive your tracking code via email within 24–72 hours after placing your order.
We want you to be completely satisfied with your purchase. If you are not satisfied, you can return your order within 30 days.
Before returning the goods please contact our customer service at contact@luvanel.com and let us know the reason for the return so we can process your request correctly.